Testimonials

VA construction loan

Shirley and her team were an absolute pleasure to work with. They helped my wife and I obtain a VA Construction Loan which gave us the ability to build our dream home.

Agent referral · VA purchase in Houston

It was great working with Shirley Mueller and team on my buyer’s home purchase in Houston, TX. The VA home loan process isn’t always easy so, it was great to work with someone who specializes in VA loans. Shirley made the process easy. I highly recommend her. Jamie Terry- Priority One Real Estate

Agent referral · VA purchase

Shirley was excellent to work with on our client’s VA home loan. VA loans can be tricky and it is so important to work with a loan officer that knows them well. Shirley did an excellent job!

Switched from another lender

We had a nightmare of an experience with a previous lender but Shirley and Karolina went above and beyond to not only get us into our home, but provide the best customer service possible! They fought hard for us and thanks to them, we are finally living in our dream home. I highly recommend valoanstexas!

VA purchase

Working with the VALoansTx team to purchase our home in Texas was an amazing experience. Shirley, Angie, Ashley, and their team were in constant communication with us, making sure that we knew what to expect with every step of the complicated process. In today’s crazy housing market, it was comforting to know that we had an entire team that was only a phone call away. They were quick to answer calls, emails and always very friendly and personable. We could not have achieved this dream without VALoansTx on our team. We will highly recommend to everyone we know buying a home with a VA loan.

VA purchase

Ms. Shirley and her team are the BEST. Clear communication, specialized VA knowledge, responsiveness, and reduced stress. Thank you all for your help .

VA one-time-close construction loan

Some agents on my team were more responsive than others. But the VA One Time Close Construction Loan is a big and complicated one. A lot of waiting involved and some miscommunication, but that happens with project like this. I believe Shirley’s team handled my loan better than any other lender I could have used. In the end, I know I was in good hands.

Problem solved fast

Ms Shirley and her team were among the top teir customer service representatives I have ever had the pleasure of working with. I'll admit, I was apprehensive at first, given the number of people that had their hands in everything. Tends to lead to confusion and things getting messed up, which takes time to fix. I brought an issue to Ms Shirley and without hesitation, calls the team members involved and conferences the issue. Absolutely stunned when that happened. This goes to show you the dedication of this team and I would absolutely recommend them to anyone! Thank you and I can't say it enough. Still hope for humanity yet.

First home · VA purchase

Absolutely top notch!!! This being our first home, I had no idea what to expect, and to be honest the thought of getting through this was quite stressful! This entire process from start to finish has been nothing short of amazing and stress-free. Everyone has been extremely friendly and helpful! All of my questions and concerns were addressed quickly and promptly! You have all made this veterans dream of home ownership come true, what a pleasure this journey has been! Thank you all!!

Agent referral

Shirley and her friendly team are professional and provided my client with a smooth, on-time transaction. Highly recommend!

Agent referral

Shirley was a pleasure to work with! My client and I had a very smooth transaction with Shirley. She is also very quick in respond to in questions or concerns.

Agent referral

The entire team was phenomenal on helping my client get to the closing table! Couldn’t recommend them more!😊

Agent referral

Noel and I (The Loken Group) had a great experience with Shirley Mueller and Tim Bighley. They provided excellent communication throughout the lending process. We hope to work with them in the future!

Agent referral

Such a pleasure to work with this mortgage company. I have done many VA loans with Angie Frazier. She always does a fantastic job of communicating and taking the best care of her clients. I would definitely recommend her for any type of home loan.

Closed a week early

All transactions went smoothly. VA Loans kept me updated through the loan process and returned phone calls immediately. We even closed a week ahead of schedule! Thank you for all your hard work!

VA purchase · closed in 5 weeks

Shirley and her team at Cross Country Mortgage were amazing! They responded to emails in a timely manner and answered any questions that we had. The entire process took 5 weeks. Thank you Shirley for making the process so smooth. Ed and Laura

VA purchase in East Texas

I would like to thank Shirley, Karolina, and everyone involved for all their help. They had gone above and beyond in helping us purchase our home. I was very impressed! I would very much recommend them to anyone who is looking to purchase a home in east Texas.

VA purchase

Shirley Mueller and her team were awesome. They were so very helpful to us during our home buying experience. They were very professional and responsive to our many concerns and questions. They explained everything clearly to us. Great team to work with, especially if you’re a Veteran.

VA purchase

Excellent customer service by Shirley and her team. They promptly returned our calls/emails. Shirley once returned my call from home on her day off. That’s the type of emphasis she places on customer service/satisfaction. She and her team made refinancing process a breeze for us. This is our second closing in three months span. Will definitely be using their services again in the future. Highly recommends her business to all service members and vets.

VA loan

Great experience with them. Shirley and her team are awesome. They do everything to make sure it is a smooth process for a VA loan. I read a bunch of great reviews about them and went with them because of that. I highly recommend using Shirley at Cross Country Mortgage.

VA loan

Shirley and her team were the best. I would recommend them above any other lender for veterans and using their VA benefits. They were in constant contact with us throughout everything. Highly Recommend them!

VA loan

What a wonderful supportive company this is. They helped me every step of the way with my VA loan. Thank you so much Karolina for your hard work in getting this done. You are awesome 🙂

VA loan

Excellent service and would recommend to anyone seeking a VA home loan. Thank you Shirley and team for your help!

VA purchase

Shirley and her team were fabulous! They handle all the paper work and guided us through the process of buying our new home! Thank you so much for taking such good care of us!! We totally recommend their team!!

Wonderful team to work with. They handled everything every step of the way and was always easy to contact.

If you are looking for the best VA originator then Shirley is your 1 stop shop! Ultra low rate and really did a great job from start to finish!

Although there were bumps in the road, we closed on time and that's what matters! Ashley I very quick to respond to emails even after hours! Angie is very patient and knows what the clients needs are!

Great group of people I want to thank Angie, Lori, Ashley and If I'm forgetting you I'm so sorry. Thank you for everything!!!